General
By registering for a public course held by Saat Network GmbH, you agree to these Terms and Conditions. These define the complete conditions governing your participation. Changes, additions or customers own terms and conditions are not valid unless confirmed in writing by Saat Network GmbH. The terms do not cover other products and services of Saat Network GmbH.Registration
The number of participants is limited. Registrations are processed in the order received.You agree to provide correct, complete, and up-to-date information necessary for processing and invoicing your registration. A valid email address is required to correspond with you. Your registration will be processed electronically on our own systems and/or on “cloud” services, which may or may not be located in Switzerland.
You agree that we may process your registration as described and that we may share this information with partners if necessary for processing your registration or holding the course. Other uses, including transmission to the Scrum Alliance for certification purposes or further communication with you after this course, require your explicit approval. Saat Network GmbH does not make customer data available to third parties for marketing purposes.
Course Fees and Discounts
Payment is due with your registration. The published price less any applicable discount at the time of your registration is the price you will be invoiced. Payment is due within 30 days or before the start of the course, whichever comes first. Prices are subject to change without notice. We accept Swiss Francs and Euros.We may offer discounts on regular course fees. To qualify for the discount, you must claim the discount when you register. Published discounts are subject to change without notice. If you qualify for multiple discounts, the discount that applies is the one most beneficial to you. Discounts do not accumulate. If you qualify for a discount based on membership in an association, you give us permission to verify with the association that you are a member in good standing.
Participants who have not paid in advance may be required to pay at the door.
Cancellation/Substitution
Registration is binding. Attendee substitutions are permitted until 2 working days before the course starts. Registrants who fail to attend are subject to payment of the full registration fee if they have not obtained a cancellation approval from our Customer Service at least 10 working days prior to the event start date. If registrants wish to reschedule a registration within 10 working days before the start date of the class, they will be subject to a €100/CHF 125 course change fee.For reservations with 3 or more participants in a single course, the date and number of participants is binding as soon as your reservation is confirmed.
To obtain cancellation approval or substitute a registration, please contact Customer Service at +41 44 586 6450 or via web http://j.mp/Saat-contact
Rescheduling and Guaranteed Dates
We endeavor to hold all courses as scheduled. Courses published on our website and marked as “guaranteed” will be not be cancelled due to lack of participants (even if there is only one participant!). We reserve the right to reschedule or cancel without notice courses that have no registrations. Extraordinary events may prevent holding a course as planned, in which case we will notify you as quickly as possible.If the date is not guaranteed, we reserve the right to reschedule the event 10 days before the event if there are insufficient registrations -- You will be notified in writing (E-Mail, Letter or SMS) if this occurs. You may change or cancel your registration with out fee if we have to reschedule.
Scope
Course duration, price, goals, content, audience, prerequisites and other details are defined in the course description. The course price includes handouts, materials and use of relevant IT systems.Meals, Travel and Hotel are not included in the course fees.
Certificate of Participation
All participants who are present and actively participate for the entire course shall receive a certificate of participation.If the course is a certification course (CSM, CSPO), then your data must be forwarded to the Scrum Alliance for certification. An additional test may be required.
Copyright
By registering for a course, you agree to observe the following conditions of use:- Course Materials and Software used in the courses (e.g. Software & Operating Systems) are subject to Copyright restrictions and are made available for personal use during the course. Software may not be copied or taken home.
- Without written permission from Saat Network GmbH, course materials, text, photos etc. may not copied, scanned, reproduced, translated or processed electronically, nor may they be used for internal or external purposes.
- All materials are intellectual property of Peter Stevens and Saat Network GmbH
Electronic Correspondence
You agree to receive your invoice and other correspondence electronically. On request a paper copy of your invoice can be sent by traditional mail. A service fee of CHF 95.-- will be apply.Civil Liability
Civil Liability is excluded to limits permitted by Swiss Law.If a course cannot be held due to an Act of God (e.g. Sickness or Accident involving the instructor), the liability of Saat Network GmbH for participant's travel expenses is limited to a maximum of CHF 100.-- (€ 85.--) per person.
In no case shall we be held liable for travel expenses or other third party fees arising as a result of cancellation or rescheduling or an event which was communicated in due time.
Changes to Contract
Saat Network GmbH reserves the right to modify the course program as well as these Terms and Conditions without notice. Your registration is governed by the conditions in effect at the time of your registration, which you will receive together with your confirmation. The current conditions are published on our website.Miscellaneous
Saat Network may draw on assistance from third parties to meet its obligations under this agreement. Should any part of these Terms and Conditions be found to be incomplete or invalid, the parties agree to replace or complement the missing or invalid clauses with an appropriate solution that preserves the economic purpose of this agreement to the extent possible. The remaining conditions remain valid in any case.Venue, Governing Law
This agreement is subject exclusively to Swiss Law. The venue for any disputes arising out of this agreement is CH-6300 Zug.Updates:
- April 17, 2013: Handling of Discounts
- January 16, 2013: Electronic correspondence and service fees for paper invoices. Various Typos.
- September 10, 2012: Definition of “guaranteed” course dates. Registration process, data handling explained. Scrum Alliance. Miscellaneous section. Fix various typos.
- September 3, 2012: Reflect that Saat Network GmbH is the organizer of the courses.
No comments:
Post a Comment