Delight the Client Workshop with Steve Denning

As a follow-up to the Radical Management Gathering last September, Steve and I will hold an afternoon workshop on the core principle of Delighting the Client: Its importance to the success of the organization, how to do it, how to measure it.

Space is limited and this event is by invitation only - please contact me if you would like an invitation.




Where: UBS AG, VZA1, Max Höggerstrasse 81, 8048 Zurich-Altstetten, Switzerland - UBS Driving Directions, Google Map
When: Monday, January 9, 2012, 13.00 to 17.00
Cost: CHF 100.--

Program:
  • 13.00-13.30 Coffee und Registration
  • 13.30 Begin
  • 17.00, maybe 17.30 done
Registration Deadline: December 23, 2011

Registration: Online

Venue: Zürich (SwissICT)

SwissICT
Vulkanstrasse 120
8048 Zurich, Switzerland

3rd Floor





Coffee & Crossiants 8:30,
Course Starts: 9:00 (sharp!)
Course Ends: 17:00

More Information about hotels, parking, and public transportation in the area.

Venue: Zurich (Digicomp)

Digicomp Academy AG
Limmatstrasse 50
8003 Zürich

5th Floor





Coffee & Crossiants 8:30,
Course Starts: 9:00 (sharp!)
Course Ends: 17:00

More Information about hotels, parking, and public transportation in the area.

New Site for Certified Scrum Master Course Listings

As I have co-founded DasScrumTeam with Andreas Schliep and Peter Beck, this site is no longer in use.

You can find our Swiss Certified ScrumMaster and Certified Scrum Product Owner courses offerings on our website: DasScrumTeam.com.

Venue: Karthause Ittingen


I am pleased to announce that this course will be held at the historic Karthause Ittingen. For participants who wish to spend the night, we have reserved a block of rooms at the Hotel Domicil. And we plan to invite everyone for dinner after the first day.

Location
Kartause Ittingen
CH 8532 Warth TG



Coffee & Crossiants 8:30,
Course Starts: 9:00 (sharp!)
Course Ends: 17:00

More Information about hotels, parking, and public transportation in the area.

CSM for Scrum Professionals

    Description

    This advanced CSM course is an opportunity for experienced ScrumMasters and Product Owners to solidify their understanding of Scrum, improve their ability to work with management and other stakeholders, and to explore advanced topics. Unlike our CSM/Jumpstart, no time is spent "spoon feeding" the basics of Scrum.


    Participants are expected to a have a good understanding of Scrum and practical experience applying Scrum. Unlike most CSM Courses, the CSM/Advanced focuses on the participants role as an agent of change in their organizations. CSM/Advanced is ideal for experienced Scrum professionals who want to improve their ability to apply Scrum to challenging real-life situations.

    Audience
    • Trained ScrumMasters and Product Owners, who wish to deepen their understanding of Scrum 
    • Experienced ScrumMasters who need a Certification course which also brings them forward
    • ScrumMasters and Product Owners who want to bring their teams to the next level of performance
    Prerequisites
    • Successful Participation in a CSM, CSPO or Scrum Team Jumpstart course (holders of a non-Scrum Alliance certificates or participants of other Scrum Trainings may qualify - please contact us before registering). 
    • 6 months experience in a Scrum Team 
    • A solid understanding of Scrum as defined in the current Scrum Guide 
    • Know how to play Planning Poker and use dot-voting. 
    Preparation

    The following articles give you a foundation in the course topics:
    You should have read at least one, and preferably several of the following books:
    • Agile Project Management with Scrum, Ken Schwaber
    • Scrum and XP from the Trenches, Henrik Kniberg
    • Agile Estimating and Planning, Mike Cohn
    • Agile Coaching, Rachel Davies & Liz Sedley
    Course Plan 
    • Unit 1 - Review of Scrum Basics. 
      • Introductions, Goals, Topics 
      • Review of Scrum Flow, Roles and Artifacts. 
    • Units 2 & 3 - Scrum in Depth 
      • Using Scrum to manage their work, the participants explore, present and communicate the depths of Scrum
    • Unit 4 - Scrum in critical situations 
      • Daily Scrum "from Hell" Simulation 
      • Dealing with organizational conflict of interest ("David" Simulation) 
      • Temperature reading
    • Unit 5..6 - Advanced topics (time permitting)
      • The topics are identified, prioritized and selected by the participants to further their actual project needs 
    Units 1 to 4 are musts, the remaining units are chosen based on time available.

    Certification

    Participants who successfully complete the course qualify for the status Certified Scrum Master and receive a 1 year membership in the Scrum Alliance. Since 1 October 2009, all CSMs will be required to complete a Certified ScrumMaster course and take an online self assessment  to receive certification.  Please read more about Scrum certification from the Scrum Alliance.

    Registration
    • Duration: 3 days
    • Location: Zurich, Switzerland
    • Time: Coffee and Registration 8:30, Course Times from 9:00 to 17.00 (with 17:30 for overflow)
    • For prices and dates: continue to Registration

    Lean Leadership with Tom & Mary Poppendieck

    Update: Mary & Tom Poppendieck will return May 25 & 26, 2011 to repeat their Lean Leadership Course!

    As global competitiveness comes to the software development industry, the search is on for a better way to create first-class software rapidly, repeatedly, and reliably. Lean initiatives in manufacturing, logistics, and services have led to dramatic improvements in cost, quality and delivery time; can they do the same for software development? The short answer is “Absolutely!”

    Of the many methods that have arisen to improve software development, Lean is emerging as one that is grounded in decades of work understanding how to make processes better. Lean thinking focuses on giving customers what they want, when and where the want it, without a wasted motion or wasted minute.

    What does this mean in practice? That is what this workshop is all about.

    This intensive two day workshop aimed at leaders will help you apply lean principles such as Rapid Response, Constant Learning, Built-in Quality, Local Responsibility and Global Optimization to software development.


    In two intensive days of discussion and exercises, leaders will come away with a new frame of reference for thinking about how world class organizations develop software-intensive systems.

    Agenda
    • Systems Thinking -- Putting on Customer Glasses & Value Stream Maps
    • Technical Excellence -- Correct by Construction & Basic Disciplines
    • Reliable Delivery -- Managing Workflow & Scheduling
    • Great People -- People Who Care & Leadership Roles
    • Relentless Improvement -- Seeing Problems & Solving Problems
    • The Journey -- Aligning Mental Models & Making Change Happen
    You will learn:
    • How to look at your process from a customer's point of view and identify waste.
    • What's wrong with software testing and what you have to do to fix it.
    • How to frame risk and rethink scheduling to permit confident promise-dating and reliable delivery.
    • The traits of people who work in the most effective system development organizations.
    • The leadership roles that support the lean framework.
    • Tools for solving problems that everyone in the organization can use.
    • How to change when change is hard.
    Learn first hand from Lean thought-leaders Mary and Tom Poppendieck how to apply Lean Principles to your organization. Mary and Tom have pioneered the application of Lean Thinking to software development and documented their principles in three books:

    Lean Software Development: An Agile Toolkit
    Implementing Lean Software Development: From Concept to Cash
    Leading Lean Software Development: Results are Not the Point 

    Pricing:
    • Special Early Booking: CHF 2'240.-- (until December 31, 2010).
    • Early Booking: CHF 2'600.-- (until April 25, 2010)
    • Regular Booking: CHF 2'800.-- (until May 23, 2010)
    • Courses are freed from VAT in Switzerland

    Course Info and Registration: