Terms and Conditions

Course Fees

Payment is due with your registration. The published price at the time of your registration is the price you will be invoiced. Prices are subject to change without notice. We accept Swiss Francs and Euros.

Participants who have not paid in advance must pay at the door.

Cancellation/Substitution

Registration is binding. Attendee substitutions are permitted. Registrants who fail to attend are subject to payment of the full registration fee if they have not obtained a cancellation approval from our Customer Service at least 6 working days prior to the event start date. If registrants wish to reschedule a registration within 6 working days before the start date of the class, they will be subject to a €100/CHF 165 course change fee. To obtain cancellation approval or substitute a registration, please contact Customer Service at +41 44 586 6450 or via web online.

Rescheduling

We endeavor to hold all courses as scheduled. We reserve the right to reschedule the event 10 days before the event if there are insufficient registrations -- You will be notified in writing (E-Mail, Letter or SMS) if this occurs. You may change or cancel your registration with out fee if we have to reschedule.

Scope

Course duration, price, goals, content, audience, prerequisites and other details are defined in the course description. The course price includes handouts, materials and use of relevant IT systems.

Meals, Travel and Hotel are not included in the course fees.

Certificate of Participation

All participants who are present from the start of the first day til 16.00 (4:00 pm) of the last day of the event shall receive a certificate of participation.

Copyright

By registering for a course, you agree to observe the following conditions of use:

• Course Materials and Software used in the courses (e.g. Software & Operating Systems) are subject to Copyright restrictions and are made available for personal use during the course. Software may not be copied or taken home.
• Without written permission from Sierra-Charlie consulting, course matierals, text, photos etc. may not copied, scanned, reproduced, translated or processed electronically, nor may they be used for internal or external purposes.
• All materials are intellectual property of Peter Stevens, Sierra-Charlie Consulting.

Civil Liability

Civil Liabilty is excluded to limits permited by Swiss Law.

If a course cannot be held due to an Act of God (e.g. Sickness or Accident involving the instructor), the liability of Sierra Charlie Consulting for participant's travel expenses is limited to a maximum of CHF 100.-- (€ 65.--) per person.

In no case shall we be held liable for travel expenses or other third party fees arising as a result of cancellation or rescheduling or an event which was communicated in due time.

Changes to Contract

Sierra-Charlie Consulting reserves the right to modify the course program as well as these Terms and Conditions without notice. Your registration is govered by the conditions in effect at the time of your registration, which you will receive together with your confirmation. The current conditions are published on our website.

Venue, Governing Law

This agreement is subject exclusively to Swiss Law. The venue for any disputes arising out of this agreement in CH-8049 Zürich.

Last Update: June 2008